Refund Policy

Each piece of Tin Bug jewelry is designed, cast, and finished with great attention and care. We do not provide refunds unless item(s) arrives damaged or incorrect item is received. 

To be eligible for a refund/exchange, you must contact us within 30 days of the order date. If it is determined that we can issue a replacement, one will be sent out promptly. Because of the one-of-a-kind nature of the work, it may be unlikely that an exact replica is available in which case, a full purchase price refund will be issued.

If it is determined you are eligible for a refund, a refund label will be emailed to you. You must send the product back in the condition it was received within 30 days to receive the refund.